When you log in, our RapidTax customer service team is available to provide live assistance in order to ensure that your tax return is finished quickly and accurately. Email support is also available with a quick 24 hour response time.

Prior to lodgement with the ATO, your return will be checked for errors or missing deductions that you may be entitled to receive. Our staff wants you to receive your mamimum refund, and we will contact you if there are any issues.

Based on a simple set of questions, our online tax interview is designed so that you finish your return in as little a 10 minutes. We only ask the necessary questions so that you finish quickly and also maximise your refund.

We lodge your return directly with the ATO via electronic lodgement so that you can usually recieve your refund in 8-10 working days. We also offer a fee from refund which enables you to have your tax preparation fees deducted from your refund.